Thursday, May 19, 2011

Follow up to Nano Story

I wrote about having the Nano go through the wash machine. Thanks to readers that offered me their many suggestions. Long story, short, the Nano came back to the point of giving me the Apple Logo but nothing more.

But much to my surprise, I went into the Apple Store, and after verifying that the water indicator was triggered (red), they replaced it. I had to wait two days for the replacement but who's complaining?

Kudos to Apple for this type of service. I have had other Nanos replaced but taking this back with a full replacement shows why they have a great following. This is customer service to the nth degree!

No comments: